HOW-TO Fix common system test failures

 

ADOBE FLASH PLAYER AND WEBCAMERA

Please click on the guide below for your web browser to fix issues related to your Adobe Flash player and Webcam failing the system test.

Gogle Chrome:

https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html

Mozilla FireFox:

https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html

Microsoft EDGE:

https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-10-edge.html

Internet Explorer:

https://helpx.adobe.com/flash-player/kb/install-flash-player-windows.html

Safari:

https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html

 

POP-UP BLOCKER

Please click on the guide below for your web browser to fix issues related to your pop-up blocker failing the system test .

Gogle Chrome:

https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en

Mozilla FireFox:

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings

Microsoft EDGE: (Set to OFF)

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings

Internet Explorer:

https://support.microsoft.com/en-us/help/17479/windows-internet-explorer-11-change-security-privacy-settings

Safari: (Make sure both are unchceked).

https://support.apple.com/kb/PH21485?locale=en_US